Privacy Policy.
LMC RACQUETS CLUB LTD (hereinafter, LMC RACQUETS CLUB LTD), in its commitment to the Protection of Confidentiality and Privacy of Personal Data, has adapted all its business processes, and especially those that involve the processing of personal data, to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR), adapting them to the new demands and implemented the necessary security measures based on the results obtained from the risk analysis carried out.
This Privacy Policy describes what personal information we may collect, why we use it and, generally, the processes and ways in which we may process it.
By providing us with your personal data, you expressly acknowledge that we may use it in the manner set out in this Privacy Policy. Consenting to all treatments will allow us to offer you a service that is as adapted as possible to your needs. Even so, we inform you that you can choose to limit the treatments of your choice, as long as they are not necessary for the execution of the contract, a legitimate interest of the controller prevails or they respond to a legal obligation.
If you provide personal information about other people for any of our services or if you are a contact person for a Company and are providing personal information about employees and/or alternative contacts, you must ensure that you have communicated this Privacy Policy to them and that You have your permission to share your information with us.
From time to time, we may have to make changes to the Privacy Policy, for example, as a result of new legal regulation, jurisprudential developments, the adaptation of new technology or other developments in Personal Data Protection regulations or of privacy in general. We advise you to consult our website periodically to consult the most updated Privacy Policy.
1. RESPONSIBLE FOR THE PROCESSING OF YOUR DATA
The entity responsible for processing your data is:
LMC RACQUETS CLUB LTD
16114028
Email of the personal data protection delegate BOOKINGS@LMCTENNIS.CO.UK
2. FROM WHOM DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect your personal information:
• FROM YOU OR YOUR REPRESENTATIVE (by filling out forms or questionnaires, communicating with us by mail, telephone, email or otherwise);
• FROM THIRD PARTIES, (for example, when it is the company you work for that provides your contact information, etc.).
All the information you provide us must be truthful, taking responsibility for all the data you communicate to us and must keep the information perfectly updated so that it responds, at all times, to the real situation. In any case, the person who provides the information will be solely responsible for any false or inaccurate statements made and for any damage caused to LMC RACQUETS CLUB LTD, or to third parties due to the information provided.
If you provide us with information about other people, you must obtain their consent. If you provide us with data about other people, you are confirming that you have their permission and that these people have understood how said information will be used.
3. BY WHAT MEANS DO WE COLLECT YOUR PERSONAL INFORMATION?
We may collect your personal information through:
• Our website (including through the use of cookies);
•By phone;
•By email;
• Forms.
4. WHAT PERSONAL INFORMATION DO WE COLLECT?
We only request the information essential to fulfill the service provision that you request from us.
Where we need to collect personal data by law or under the terms of a contract, and you do not provide that information when requested, we may not be able to perform the contract we have entered into or are trying to enter into with you. In this case, we may not be able to conclude the contract you wish to sign or we may have to cancel a service you have contracted, although we will notify you appropriately.
The personal information we collect includes, but is not limited to, the following data:
• Any information that you provide to us when you use our contact forms (for example, “Contact”). The provision of your personal information through contact forms is not a mandatory or contractual requirement. However, fields marked with an asterisk are required because we need this information to fulfill or respond to your request.
• In relation to what s users/candidates who complete the form to work atLMC RACQUETS CLUB LTD: their name, birth information, contact and training information (studies, courses, internships, etc.), identity document, work permit and any other type of information you may have included in your CV.
• In relation to the online purchase sections, the information necessary to formalize and process your order, which includes your name, address, contact information and payment information, as well as any other additional information that you may have included during the purchase process. buys.
• For the purposes of technical security and system diagnosis, in an anonymized or pseudonymized manner, LMC RACQUETS CLUB LTD may register the IP address (identification number for the device's Internet access, which allows devices, systems and servers to recognize each other and communicate with each other). Yeah). This information may be used for web performance analytical purposes.
5. PURPOSES OF THE PROCESSING OF PERSONAL DATA
The personal data provided voluntarily through any means will be incorporated into the Records of the processing activities owned by LMC RACQUETS CLUB LTD, for the following purposes:
• The processing and management of the request for information and/or advice through this site, by telephone or by email.
• Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website or its subsequent cancellation.
• Provide the services included in the Website and/or provide the requested information, whether via the web, by email or by telephone.
• Manage your participation in the selection processes of labor personnel. This includes submitting your CV for evaluation and keeping you informed of future available vacancies by mail, telephone, email or other means of communication.
• Manage the contractual or commercial relationship established between LMC RACQUETS CLUB LTD, and the Users and/or Clients.
• Manage compliance with contractual or extra-contractual obligations assumed by LMC RACQUETS CLUB LTD
• For marketing and advertising, and to send newsletters and make suggestions and recommendations about products, services or directly related offers that may interest you.
We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we must use it for some other reason and that reason is compatible with the original purpose.
In the event that we need to use your personal information for unrelated purposes, we will notify you sufficiently in advance and explain the legal basis that allows us to do so.
COMMERCIAL COMMUNICATIONS – BULLETINS
We may use your personal data to get an idea of what we think you may want or need, as well as decide what products and services may be relevant to you and recommend products that may be of interest to you.
We undertake to send you newsletters only when you have expressed your interest in receiving them. These newsletters may include information related to services or products that we believe may be of interest to you.
You can request free of charge and at any time that we stop sending you newsletters by following the “unsubscribe” links included in the marketing messages sent to you, by communicating it to BOOKINGS@LMCTENNIS.CO.UK or by written communication addressed to the entity.
Unsubscribing from receiving newsletters will not imply the deletion of personal data provided as a result of contracting a product or service or other transactions.
6. LEGAL BASES FOR TREATMENT
Each purpose for which we process your personal data has a legal basis that justifies why we are using your personal data. Below we present these legal bases:
• The User has given their consent to request information through the Contact form. You are free to withdraw your consent by contacting us. However, the withdrawal of this consent may affect our ability to provide the requested service.
• The User has given their consent to receive newsletters through the corresponding form. You are free to withdraw your consent by contacting us.
• The User and/or Client has provided their personal data within the framework of a contractual or pre-contractual relationship. The processing is necessary for the conclusion and/or performance of a contract.
• The User has given their consent to apply for a job through the relevant form on the website or by sending their resume by any means. You are free to withdraw your consent by contacting us. However, the withdrawal of this consensus This will prevent your participation in the personnel selection processes of LMC RACQUETS CLUB LTD
• The User and/or Client has given their informed consent for the installation of tracking systems that report on browsing habits according to the Cookies Policy.
Likewise, there may be cases in which processing is necessary to comply with a legal obligation to which we are subject or is necessary for the performance of a task carried out in the public interest.
7. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may disclose your personal information to the third parties detailed below for the strict purposes described in this Privacy Policy. You can contact us for more information regarding the communication of your personal information.
The third parties listed below will only use your personal information under our strict instruction and are required to ensure that appropriate security measures are implemented.
• Software/systems providers.
• Professional advisors.
• Communication Platforms and Marketing/Advertising Companies
• Companies supplying the products and services offered.
• Banks and financial entities.
• Transport and courier companies.
• Satisfaction survey entities.
We may also disclose your personal information to third parties when:
• The disclosure is required by law or by a Government Body with authority over us or you, such as when there is a court order, legal obligation, etc.;
• We believe that such disclosure is necessary to assist in the prevention or detection of any criminal action (including fraud) or in the public interest.
8. SOCIAL NETWORKS – PLUGINS
Our website uses social network plug-ins for its presentation on the Internet. Plugins can be recognized by the logo of the social network (for example, Facebook white “f” on a blue square or the drawing of a “thumbs up”) or by the legend. Below we inform you about the processing of personal data through these social networks.
If you access a web page that contains a plugin of this type, your browser establishes a direct connection with the social network's servers and it transmits the content of the plugins directly to the user's browser, integrating it into the website. Therefore, we cannot influence the extent of the data that the social network collects with the help of these plugins, so we can only inform you about the following:
By incorporating the plugins, the corresponding social network receives the information that the user has opened the corresponding page on our website. If the user is simultaneously logged in to the social network, it can assign the visit to their account. When you interact with the plugins, for example by pressing the “Like” button or writing a comment, the relevant information is transmitted directly from your web browser to the corresponding social network where it is stored. Even though you are not a member of the social network, there is a possibility that the social network will find out your IP address and memorize it.
LMC RACQUETS CLUB LTD does not know which buttons the user has used or when. Please consult, in the respective current version of the Data Protection instructions of the corresponding social network, the purpose and volume of the data collected, the subsequent processing and use of the data by the social network, as well as the corresponding rights and adjustment possibilities to protect the private sphere.
If you want to prevent social networks from collecting data through our Internet presentation, you must log out of social networks before entering our website.
Facebook social plugins
Our website uses social plugins from the social network www.facebook.com, managed by the company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Please note that we do not know what data Facebook transmits and how it uses it. The purpose and scope of data collection and its further processing and use by Facebook, as well as the relative rights and options for setting privacy protection, can be found in Facebook's data protection information: www.facebook.com/policy.php.
Twitter social plugins
Our website uses social plugins from the social network www.twitter.com, managed by the company Twitter Inc., 1355 Market Street, Suite 900, San Francisco, California 94103, USA.
Please note that we do not know what data Twitter transmits and how it uses it. The purpose and scope of data collection and its further processing and use by Twitter, as well as the relative rights and possibilities for configuring privacy protection.
ad, can be consulted in the information on data protection at www.twitter.com/privacy.
LinkedIn Social Plugins
Our website uses social plugins from the social network https://es.linkedin.com/, managed by the company LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Please note that we do not know what data LinkedIn transmits and how it uses it. The purpose and scope of data collection and its further processing and use by LinkedIn, as well as the relative rights and options for setting privacy protection, can be found in the data protection information at: www. .linkedin.com/legal/privacy-policy.
Instagram social plugins
Our website uses social plugins from the social network www.instagram.com, managed by the company Instagram Inc., 1601 Willow Road, Menlo Park, California, 94025, USA.
Please note that we do not know what data Instagram transmits and how it uses it. The purpose and scope of data collection and its further processing and use by Instagram, as well as the relative rights and options for setting privacy protection, can be found in the data protection information at: www. .instagram.com/about/legal/privacy.
9. COOKIES
A cookie (or computer cookie) is a small piece of information sent by a website and stored in the user's browser, so that the website can check the user's previous activity.
Its main functions are:
• Keep track of users: when a user enters their username and password, a cookie is stored so that they do not have to be entered for each page on the server. However, a cookie does not identify just a person, but a combination of computer-browser-user.
• Obtain information about the user's browsing habits.
Cookies can be deleted, accepted or blocked as desired, this can only be conveniently configured in the web browser.
LMC RACQUETS CLUB LTD uses its own and third-party Cookies. You can obtain more information by consulting our Cookies Policy.
10. RETENTION OF YOUR PERSONAL DATA
We will keep your personal data only for as long as it is necessary and for the purpose for which it was originally collected. In particular, as long as there is any possibility that you or we may wish to make a legal claim under the contracted service, or where we are required to store your personal data due to legal or regulatory reasons.
However, the data will remain blocked during the periods determined by the regulations specified above, in order to be able to meet any responsibilities that may arise. After these periods have elapsed, it will be deleted, unless the interested party has authorized its processing for specific purposes for a longer period.
In some circumstances, we may anonymise your personal data (so that it can no longer be associated with you) for statistical purposes, in which case we may use this information indefinitely without notice to you.
11. INTERNATIONAL TRANSFERS
Currently, LMC RACQUETS CLUB LTD does not carry out any international transfer of personal data outside the European Union.
However, should this occur in the future, we want to ensure that your data is stored and transferred securely. Therefore, we will only transfer it outside the European Union, when data protection legislation is complied with and the means of transfer offer adequate guarantees in relation to your data, for example:
– Through a data transfer agreement that incorporates the current standard contractual clauses established by the European Commission for the transfer of personal data by data controllers in the EEA to data controllers and processors in territories that do not have adequate data protection laws. Data Protection; either
– Subscribing to the EU-US Privacy Shield framework for the transfer of personal data from entities based in the EU to entities located in the United States or another equivalent agreement in relation to other territories; either
– Transferring this data to countries for which the European Commission has adopted an adequacy decision regarding the degree of protection conferred on them by legislation; either
– Where it is necessary for the formation or performance of a contract between us and a third party, and the transfer is in your personal interest for the purposes of that contract (for example, if we must transfer the data outside the EEA to fulfill our obligations under said contract if you are our client); either
– When you have given your consent for the transfer of the data.
To ensure that your personal information receives an adequate level of protection, we will put in place appropriate procedures together with the third parties with whom we exchange your personal data, to ensure that such third parties treat your personal information in a manner consistent with and respect data protection legislation.
12. SECURITY MEASURES FOR PERSONAL DATA
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed, all in accordance with the provisions of Regulation (EU) 2016. /679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, as well as what is established in the applicable national regulations.
We have also implemented procedures to deal with any suspected breach of personal data security. If this occurs, we will notify you and any relevant regulatory entity (British Data Protection Agency).
However, while we strive to protect your personal information, the nature of the Internet prevents us from being able to guarantee 100% security of your information. With this in mind, any data transmission over the Internet will be at your own risk, so we encourage you to take every precaution to protect your personal information while online.
13. YOUR RIGHTS
You can freely exercise your Rights of Access, Rectification, Deletion, Opposition and Limitation to the processing of your data, as well as the portability of the same and not to be subject to a decision based solely on automated processing, including profiling.
Specifically, you have the right to:
• That we provide you with more details about our use of your personal data / special category of data.
• That we provide you with access to your personal data, including obtaining a copy of the personal information that you have provided to us;
• That we update any inaccuracies in your personal data;
• That we delete any category of personal data that no longer has a legal basis for its use;
• When the treatment is based on consent, withdraw your consent (without retroactive effect) so that we cease processing based on said consent;
• Object to any processing based on legitimate interest, unless our reasons for carrying out that processing outweigh any harm to your Data Protection Rights;
• Restrict how we use your personal data while a complaint is being investigated.
In certain circumstances, we will be forced to restrict the above rights to safeguard the public interest (for example, the prevention or detection of crime) and our interests (for example, the maintenance of legal privilege).
The exercise of Rights is free. However, we may charge you a reasonable fee if your request is clearly unfounded, repetitive or excessive.
The exercise of Rights is very personal, so to exercise them you must prove your identity or that of your Legal Representative.
In the event that you do not properly prove your identity or there are doubts regarding the right exercised, we will contact you to clarify these matters.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or if you have made a number of requests. In this case, we will notify you appropriately.
If you wish to exercise any of the rights set forth above, please contact us through:
• Email addressed to BOOKINGS@LMCTENNIS.CO.UK
In said communication you must indicate “Personal data protection” as the subject, indicate your name and surname, attach a photocopy of your Passport, and determine an address for the purposes of notifications and the reasoned request in which the request is specified, date and signature.
In the event that you are finally not satisfied with the use we make of your personal data or with our response to any request for Rights that you exercise, you can make the appropriate complaint to the BRITISH DATA PROTECTION AGENCY.
14. OTHER WEBSITES
This website may contain links to third party websites. If you follow a link to any of these websites, please note that they have their own Privacy Policies and that we do not accept any responsibility for these policies or their processing of your personal information. Check this policies before submitting personal information to such third-party websites.